Hard Drive Evaluation Form *ALL INFORMATION IN RED IS REQUIRED*
1. CONTACT INFORMATION Primary Company Name Title Department Phone Extension FAX FAX Ext. Home Phone Cell Phone Pager Phone Address 1 Address 2 Address 3 City , State Zip Country E-mail Alternate Is there an alternate person for us to contact in the event we need additional information and you are not available?. No Yes Company Name Title Business Phone Extension E-mail
2. TECHNICAL INFORMATION
Oper. System Make Selection WIN3.X WIN95 WIN98 WINME WINNT 3.X,4.X WIN 2000 WIN XP Novell Linux Unix AS400 MAC OS & OS 10 BEOS OS/2 DOS ANY VER. Other OS version
File System Make Selection Fat-12 FAT-16 FAT-32 NTFS HPFS EXT2 other Drive Mfr. Make Selection Alps America Ampex Areal Technology Aura Associates BASF Brand Technologies Bull Cardiff CDC Century Data C.itoh Electronics CMI CMS Enhancements Inc. Cogito Compaq Comport Conner Peripherials, Inc. Core International Data Direct Networks Digital Equipment Corp. Disk Tec Disctron (Otari) DMA Eloch Emtech Data Corp. Epson America Fuji Electric Fijitsu Corp. Hewlett Packard Hitachi Corp. Hyosung Internation Business Machines (IBM) IMI Integral Peripherals JCT JTS JVC Companies Kalok Corp. Kyocera Electronics, Inc. Lanstor Lapine Maxtor Corp. Mega Drive Systems Memorex Micropolis Corp. Microscience Intl. Corp. Miniscribe Corp. NEC Technologies, Inc. Quantum Corp. Samsung Seagate Toshiba Western Digital Other Manufacturer - Not Listed Model Serial Number Interface Make Selection IDE SCSI I-SCSI other Partitions 1 2 3 4+ Partition Sizes. Please include the appropriate extension( K, MB, GB, TB) Partition 1 Partition 2 Partition 3 Partition 4 If there are more than 4 partitions, include their sizes in the Problem Description box. If compression is used, please select what type. Make Selection No Compression DoubleSpace DriveSpace Stacker SuperStor Windows Compression other Please Select if making any odd noises Make Selection No Odd Noises No Clicking Scraping Humming Are there any special device drivers or program overlays required to access the media. Make Selection No Overlays Disk Manager EZ Drive Drive Pro Other Can ADS open the drive if needed? NOTE: This may void drive warranty. No Yes
3a. Description of Problem Please list and symptoms, errors messages or other indicators of what is wrong. Also, describe the operating environment. ie., is the data being used over a network or the internet or intranet. 3b. What have your tried already? Please list any Recovery applications/utilities or other data recovery companies you have used to try and recover this data already, If none say none. 3c. Data Wanted What specific files, directories/folders are MOST IMPORTANT, THAT YOU MUST GET BACK? (If possible, include paths) ADS will focus its efforts on customer specified data files ONLY):
PLEASE NOTE: TERMS LIKE "ALL POSSIBLE DATA", OR "EVERYTHING ON DRIVE" ARE NOT SUFFECIENT. ADS needs to, at least, know the names of the applications used to create the data you are looking for.
4. SHIPPING INFORMATION How would you like the data returned to you? _ CD-ROM ($45.00 EA.) New Hard Drive ZIP JAZ FTP ($95.00 setup fee) E-MAIL (10 meg limit) Which carrier will you\have you use to ship the media to us. _ UPS FedEx DHL USPS WPX Other What speed did you\will you ship the media? - Overnight W/AM Delivery Overnight W/PM Delivery 2 Days 3 Days Standard What is the date you will ship the media? Tracking # 5. HELP US OUT Which search engine did you use? _ Yahoo altavista Google HotBot InfoSeek MSN Lycos Goto Other Please help us serve you better by including any comments on how we can improve our services, website. Also, please let us know how you found us and what made you come our way versus our competitor's.
Press and your request will be sent to ADS immediately. Press to start again.